1. Customer Order Reception
• Customer service points, sales administration, or sales staff ensure no missed sales opportunities and operate more efficiently. Instant responses to customer inquiries such as:
• How much is it? Is there a discount for buying in larger quantities?
• Is the product in stock right now?
• In case of unavailability, the system allows for receiving orders to reserve products in advance, ensuring no missed opportunities for revenue.
• It helps employees become familiar with the products for better sales benefits by:
• Assisting in avoiding product mismatches though product images accessible in the product catalog.
• Serving as a sales assistant by providing highlighted features and benefits (encouraging messages).
• Facilitating quicker learning for new sales staff about the products, reducing errors in sales. Providing beneficial product characteristics and details for sales, preventing employees from missing standardized product benefit recommendations.
• Negotiating prices with customers is facilitated with readily available information, eliminating disadvantages. For instance, information such as controlled prices, previously offered selling prices to the customer, given discounts, customer purchase history, credit terms, and whether there are outstanding debts, including timely debt payments.
2. In businesses that sell products, the initial challenge encountered is the mismatch between the purchasing unit and the selling unit of the products. For example, when importing products from abroad, they come in cartons, but when selling in bulk, there are promotional items complimentary as packs. Customer claims for damaged goods as pieces involving multiple units for the same product, creating a challenge in product management. Therefore, it is necessary to limit the selling unit format, resulting in missed sales opportunities. Bplus eliminates these limitations on selling units, providing a solution that facilitates convenient sales processes, allowing for effective management of various campaigns and promotions. This is achieved without compromising the accuracy of stock management for the same product type, eliminating the headaches associated with traditional methods that require creating multiple product entries while being unable to manage the quantity.
3. Various campaigns are organized with diverse formats to outperform competitors. Some campaigns are designed to support products with sluggish sales, such as selling bundled items with best-sellers to generate cash flow and replace stagnant inventory.
4. Delivery Notes/Tax Invoices reduce errors from manual data entry, such as separating the delivery location and customer address. Multiple locations or branches can be easily accommodated. Employees simply agree with the customer during the sale and select the customer’s preferred delivery location, saving time and reducing input errors.
5. Various project tasks involve presenting projects with marketing calculations to close sales in Excel. Bplus ERP enhances convenience by allowing document imports from Excel, whether in the form of quotations or sales orders.
6. Product Sets: The arrangement of self-assembly products is simplified with the program, providing convenience to increase sales opportunities, boost sales volume, and accurately calculate costs, thereby reducing operational steps.
7. Distribution channels follow current trends and changing times, mixing between brick-and-mortar stores and online stores. Bplus ERP facilitates sales through integrated offline and online sales channels, providing convenient sales management, monitoring, and increasing sales volume. This includes opening bills through the Back Office system on both PCs and smartphones, and in-store transactions through POS, websites, and online sales platforms